Complimentary express delivery:
• All orders are delivered within 2-3 business days. Deliveries to Australian regional addresses may take longer. Please allow additional processing time for orders placed on Australian public holidays.
• For your protection, a signature will be required upon delivery.
• We are unable to ship to PO boxes, Parcel Lockers, hotels or freight forwarding addresses.
Collect from boutique:
• Order online and collect your order from your preferred OMEGA boutique.
Returns:
• Customer satisfaction is our goal. If you are not satisfied with your product, you may return any unworn, undamaged merchandise purchased online by mail within 14 days of delivery for a refund of the purchase price, providing that the merchandise is in original condition and has not been damaged.
• To request a free return, please Sign In to your My OMEGA account
• If you purchased as a guest, please request and manage your free return here.
For more information, please see our Delivery & Returns Policy.
OMEGA pays attention to online security.
We take the privacy and security of your payment and personal details very seriously. We use SSL encryption technology for online transactions to protect your card information.
The following methods of payment are available: VISA, MASTERCARD, JCB, UNION PAY, AMEX, PAYPAL, ZIP and APPLE PAY.
OMEGA processes payments via Adyen.
All OMEGA watches are delivered with a 5-year warranty that covers the repair of any material or manufacturing defects. Please refer to the operating instructions for specific information about the warranty conditions and restrictions.
OMEGA is proud to include the Swiss Made mark on all of its watches. This simple wording guarantees a standard of quality established over many centuries and is a world-renowned symbol of excellence.